Purchases
Subscriptions and Cloud AI credits are handled through Apple In-App Purchase. Use your Apple account settings to manage, cancel, or request help with billing.
Support
Help with Northpath
The fastest support path is inside the app because it can include app version, build number, iOS version, and device model with your message.
Open Northpath, then go to Messages > Support. Sign in may be
required for backend support requests.
Cloud AI
On supported iPhones, AI suggestions run on device. If Cloud AI is needed, sign in with Apple from Northpath Settings and check your subscription or credits.
Screen Time
Usage reports require Apple's Screen Time authorization and compatible entitlements. If access is denied, the rest of Northpath remains available.
Export and deletion
Use Northpath Settings to export a JSON snapshot, delete local device data, or delete backend data associated with your Apple sign-in account.
Privacy requests
For privacy questions or account-data requests, email privacy@northpath.club.
App review
Reviewers should use the App Review notes supplied in App Store Connect for FamilyControls, Cloud AI, and purchase verification steps.